Terms and Conditions

Effective Date: December 2024

Welcome to RijalKinmel! By accessing or using our website (www.rijalkinmel.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

  1. Acceptance of Terms

    By accessing RijalKinmel, you confirm that you are at least 18 years old or have parental consent to use this website. If you disagree with these terms, you may not use our services.

  2. Use of Website

    • You agree to use RijalKinmel only for lawful purposes and in compliance with all applicable laws and regulations.
    • Prohibited activities include hacking, scraping, or disrupting the website’s functionality, security, or user experience.
  3. Orders and Payments

    • All orders are subject to product availability and payment confirmation.
    • Prices are listed in Nepalese Rupees (NPR) and include applicable taxes unless stated otherwise.
    • We accept payments via bank transfer, Khalti, eSewa, and credit/debit cards. Cash on delivery (COD) may be available for select locations.
  4. Shipping and Delivery

    • We deliver within Nepal. Delivery times are estimates and may vary based on location.
    • RijalKinmel is not liable for delays caused by third-party logistics providers or unforeseen circumstances (e.g., customs, weather).
  5. Refunds and Returns

    • New Devices: Eligible for return within 7 days if defective or not as described. Refunds require original packaging and proof of purchase.
    • Pre-Owned Devices: Covered under our 3-day testing warranty. Returns are only accepted for hardware defects not disclosed at purchase.
    • Refunds are processed to the original payment method within 5-7 business days.
  6. Product Information

    • We ensure accurate descriptions and images, but minor variations (e.g., color, accessories) may occur.
    • For pre-owned devices, battery health, cosmetic condition, and functionality are clearly graded (e.g., "Like New," "Good").
  7. Privacy Policy

    Your use of RijalKinmel is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal and payment information.

  8. Limitation of Liability

    • RijalKinmel is not liable for damages arising from misuse, unauthorized repairs, or third-party software installed post-purchase.
    • Our total liability is limited to the purchase price of the product.
  9. Modifications to Terms

    • We reserve the right to update these terms at any time. Changes take effect immediately upon posting on the website.
    • Continued use of RijalKinmel constitutes acceptance of the revised terms.